R & R Plumbing & Heating Inc
Review Summary
- Positive: Good service, professional, honest, family-owned, recommended by a friend, and provides excellent commercial work.
- Mixed: One customer felt the initial price was unfair but appreciated the owner's response and excellent customer service.
- Negative: One customer reported no response to service requests.
Reviews
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(9 reviews)
Estelle Brock
This was one of the local companies that showed up online for servicing NorthStar water softener systems in my area. We had just moved into a house and I couldn’t get the softener to turn on, so I had a tech come out to assess the problem. Nice guy. He adjusted a loose wire on the digital display, which turned the machine right on, and then he set the recharger timer on the display. We chatted about how & when to add salt....and that was it. Charged me $165. I believe that was an unfair price. Updated Review: The owner mailed me a personal letter and included a gift card, which was very thoughtful and great customer service. I still believe if parts are being serviced and it's not just a wasted trip that the service charge should be waived. This is just my experience from other companies in times past. Again, company very nice this complaint was only about price not services rendered.
Amy Butler
I was referred to R & R plumbing from a friend and they have done alot of commercial work at my job Hurricane Eddie's in Gulfport. They go above and beyond and I highly recommend this family owned business as to they care in their line of work.
A B
not local
Allison Martini
Called twice and left a message for service. Nobody ever called back. Don't waste your time, find a plumber that puts customers first!
Scott Gimbert
Some of the best plumbers out there. Professional, honest and fair.
Jason Byers
Professional and honest
Richard Squires
Bob O'Dell